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      《Journal of the China Society for Scientific and Technical Information》 2013-04
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      Impact of Human Factors on E-Gov Service Capabilities: the Perspectives of Leader,Team and Faculty

      Hu Guangwei;Shi Jin;Gu Rihong;School of Information Management,Nanjing University;The Development and Reform Committee of Jiangsu Province;  
      Few studies have examined e-government(E-Gov) service capabilities(EGSC) so far.Less research studied the impact relationships and impact routes of human factors,such as leadership,team,and faculty,on the EGSC.Based on the survey data from Chinese local government faculties,this paper discussed the question firstly.The results showed that leader's desire(LD),team cognition(TC) and faculty cognition(FC) had different impacts on EGSC.In detail,LD and TC impacted Content Service Capability(CSC) through On-Demand Capability(ODC) and Service Delivery Capability(SDC).And,FC not only had direct impact on CSC but also had indirect impact on CSC through SDC.Those showed the differences of the three characters' viewpoints.Those differences might be the bottleneck in improving EGSC for Chinese local government.And the extension and interactivity of the views among leader,team and faculty might be the effective approach to deal with the predicament.
      【Fund】: 国家自然科学基金委青年基金项目(70803018)资助;; 教育部人文社会科学一般项目(08JC870006)资助;; 江苏省教育厅高校哲学社科重点项目(2010ZDIXM019)资助;; “新世纪优秀人才支持计划资助”
      【CateGory Index】: D630
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      Chinese Journal Full-text Database 3 Hits
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      1 LI Jingping;GAO Ning;CHENG Yanzi;Institute of Marxism, Xi'an Jiaotong University;Department of Education of Gansu Province;;Provincial administrative departments, "three strict three real" special education construction of performance evaluation index system——Gansu province[J];系统工程理论与实践;2017-07
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